Firefly and Candlelight Homes are committed to protecting your personal information and strive to take appropriate measures to protect your privacy. This Privacy Policy explains what information Firefly and Candlelight Homes collect from users of their services and the www.UnplugAtFirefly.com and www. CandlelightHomes.com websites, referred to as the “Sites,” and how we use this information.

What information do Firefly and Candlelight Homes collect and how is it used?

Firefly and Candlelight Homes collect personal information through form fills on their Sites and landing pages, including contact information such as name, address, email, and phone number, as well as demographic information, such as zip code, gender, age and other personal information. We use this information to send content to our users about our Sites and/or products, and to contact the user, when necessary. From time to time, Firefly and Candlelight Homes or their business affiliates may also use your information to send offers and promotions that may be of interest to you. By providing your contact information, you authorize Firefly and Candlelight Homes to send you such information. Users may opt-out of receiving certain future notifications. See the choice/opt-out section below. When providing personal information about anyone other than yourself, the user providing the information is responsible for obtaining the other person’s consent and providing access to this Privacy Policy.

Do Firefly and Candlelight Homes share personal information?

Firefly and Candlelight Homes may release personal information when we: (1) respond to subpoenas, court orders, or legal process, and to exercise our legal rights or defend against legal claims; (2) believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or as otherwise required by law; (3) transfer information about you if Firefly and/or Candlelight Homes are acquired by or merged with another entity, (4) provide to another entity we feel may be of interest to you. We may provide personal information to third parties for use in performing internal functions on our behalf such as payment processing, maintenance, security, data analysis, hosting, and so forth. Occasionally, we make our customer lists available to a few carefully screened firms offering products that may be of interest to you. If you prefer not to receive such mailings or not to have your information shared in this manner, you may opt-out at any time. See the choice/opt out section below.

How do I opt out?

All email messages provide users the opportunity to opt-out of receiving communications from Firefly and Candlelight Homes by managing their subscription. Users may also contact a New Home Specialist at hello@UnplugAtFirefly.com or hello@CandlelightHomes.com to request removal from lists. Please allow 45 days for your opt-out request to take effect. Note that regardless of your opt-out selections, Firefly and Candlelight Homes may continue to correspond with you, via email and other means of communication, in connection with your customer relationship with Firefly and Candlelight Homes.

How do Firefly and Candlelight Homes use cookies and other tracking technologies?

We receive and store certain types of information whenever you access the Sites. We may set and access cookies on your computer and use web beacons, clear GIFs, or similar technologies to provide us with information about your browsing experience. We use the information collected to help diagnose problems with our server and to administer our Sites, as well as to deliver content tailored to your interests. If you prefer to not accept cookies, you can set your browser to reject them or to alert you before one is placed on your computer. Note that some features of our Sites may not be available if you do not accept cookies.

How do Firefly and Candlelight Homes work with other companies and how do these relationships affect user privacy?

The Sites contain links to other websites. Firefly and Candlelight Homes do not control the privacy policies of business partners, advertisers, sponsors, or other websites to which Firefly and Candlelight Homes provide hyperlinks. Occasionally we share user’s personal information collected on our Sites with our sponsors and partners.

Use of sites by minors

The Sites are intended for adult use only. In connection with the Sites, Firefly and Candlelight Homes do not promote online to children and do not intentionally collect any personally identifiable information from children under the age of 13. Firefly and Candlelight Homes strive to comply with and adhere to the FTC’s Children’s Online Privacy Protection Act.

Retention of personal data

We retain collected personal information and usage data for a reasonable period to fulfill the collection purposes and provide the requested services, with the exception of limited profile information which is retained as part of a permanent user profile.

Changes to the privacy policy

We review the Privacy Policy occasionally and may change it as needed. When we modify the Policy, we will update the effective date below. If there are material changes to the way Firefly and Candlelight Homes use your personal information, we will notify you here on this page. We encourage you to periodically review this Privacy Policy to learn how Firefly and Candlelight Homes are protecting your information.

Effective date

This Privacy Policy was last modified on February 1, 2024.